Our goal is to provide to you a good quality products.
If, however, you do not feel satisfied with your order or any purchasing process, please allow us the opportunity to make things right. We stand behind our products and are proud to be your partner in choosing special attire for you.
If you wish to return your item for a refund or exchange they must be received back with us within 14 days of receiving the order.

Please let us know of your need to return your item before sending, contacting by email info@modavidance.com

We using popular and reliable payment gateways such as PayPal and Stripe.
Our customer’s payment information is processed completely on these payment processors sides using a secure protocol and isn’t stored or collected by ModaViDance in any way.
Shipping cost is automatically calculated by ModaViDance Shipping provider.
Please provide correct postal code in order to see a shipping cost before final payment.

• Refund policy applies only to Internet and phone orders.
• If you wish to return your item for a refund or exchange they must be received back with us within 14 days of receiving the order.
• Please let us know of your need to return your item before sending, contacting by email info@modavidance.com
• The item/s must be returned to us in the same perfect condition that they were dispatched in with all packaging in tact including box, tissue paper etc.
• Return post must be Express Post and paid by yourself.
• If you are exchanging your item you will need to include an extra express bag when returning the original item.
• Refunds will be given using the same method of payment originally used to purchase the goods.
• Handbags may not be returned or exchanged.

Your privacy is important to ModaViDance.
Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.
Collection and Use of Personal Information
Personal information is data that can be used to identify or contact a single person.
You will be asked to provide your basic personal information anytime you want to finalize your purchases. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.
Personal information we collect
When you create ModaViDance login, purchase a product or contact us we may collect a variety of information including your name, mailing address, phone number, email address, and contact preferences.
Your personal information we use
The personal information you provide allows us to keep you posted from time to time on our latest product when you decide to be on our mailing list. You can opt out anytime by updating your preferences.
Cookies and Other Technologies
ModaViDance may use "cookies" to help us provide you with the best experience, more convenient and personal while using our online store. We treat information collected by cookies and other technologies such as Google Analytics as non‑personal information. You can disable cookies anytime in your browser.
Disclosure to Third Parties Service Providers
Your personal information will not be shared with any third parties for their marketing purposes.
The third-party providers used by us such as Stripe, PayPal and Canada Post will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. These third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by them.
Stripe and PayPal services will use personal information for fulfilling customer orders, and Canada Post delivering products to you. These companies are obligated to protect your personal information.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Others
It may be necessary−by law, and/or requests from public and governmental authorities within or outside your country of residence to disclose your personal information. Also, for purposes of national security, law enforcement, or other issues of public importance. Other, when disclosure is appropriate or necessary or, and to enforce our terms and conditions or protect our operations or users.
Protection of Personal Information
ModaViDance takes the security of your personal information very seriously. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, accessed, disclosed, misused, altered or destroyed.
Access to Personal Information
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy.
Privacy Questions
If you have any questions or concerns about ModaViDance Privacy Policy, you would like to: access, amend, correct, or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@modavidance.com
ModaViDance may update its Privacy Policy from time to time. When we change the policy, a notice will be posted on our website along with the updated Privacy Policy. We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.